FAQ's

How do I download my files?

Once you have placed your order you will be either emailed an order confirmation or sent an order confirmation via text.

From the order confirmation text or email, click 'view your order' and from there you will be taken to a page where you can access your files.

What accreditation companies will accept the manuals?

Accreditation company's course review procedures and requirements may vary. Whilst we endeavour to ensure all manuals meet the requirements of many of the main accreditation providers, we cannot guarantee that some changes may be required.

Due to the fact we sell manuals around the world, sometimes this may flag on plagiarism checks as others may have used our content online. As we hold the rights to the content, we can provide proof that we own the copyright to all manuals and content if this arises. Sometimes, you may be asked to rewrite a sentence, paragraph or section of the manual, which is out of our control.

Images used are stock images purchased through the main stock sites, whereby we hold a license for use.

Requirements of accreditors not only vary between companies but also may vary from time to time within the same company. Where a manual or manuals have passed many times before, legislation and/or company preferences may require an update or edit to the manuals.

Manuals sold are written to save you as much physical time as possible, but you are purchasing them on the recognition that they are fully editable and that small changes may be required before they pass your accreditation company's processes.

Evolve Beauty Hub are not responsible for any requests or requirements set by your chosen accreditation company. We endeavour to ensure that manuals contain everything required by as many companies as possible, and we regularly look to update and edit manuals to ensure they are compliant.

You may be asked to provide a copy of the purchase invoice at the time of application to prove you have the legal rights to use the manuals. Accreditation companies may also confirm this with ourselves to prevent misuse of our licensing.

Evolve Beauty Hub hold the copyright to all manuals listed and can provide proof of this upon request. Please be careful of people reselling manuals that are copied from ourselves, or inferior to what is required to teach with. These companies will not be able to provide copyright proof which may cause issues when you apply for accreditation.

Can I give copies to my students?

Yes! That’s exactly what they are for. Once you purchase an editable manual, it is yours to issue to students that attend your training courses.

All we ask is that you do not re-sell them to other academies or allow other 3rd party companies to use our teaching material without our express written permission

Are the manuals already accredited?

No, you will need to submit the manuals under your own company name to your chosen accreditation company. This allows you to issue certificates in your own company name.

How do I receive the documents?

Documents are all instant downloads from the website. Upon completion of checkout you will be taken to a page where you can download the items directly to your own computer. A thank you email is also sent which has the links to your files attached.

Documents are formatted in Microsoft word or Microsoft PowerPoint so that they can be edited by yourself.

Some orders are downloaded as a ‘zip’ file. This is basically a compressed folder which contains several documents. It’s compressed to allow for quicker and easier uploading and downloading. You do not need any special apps to open the file. To access the files within, either double click the zip file and it will open the contents, or right click on the file and uncompress or open the file from there.

The manual I downloaded is locked. How do I edit this?

In order to edit the manuals you will need to re-save them. The locked to edit function is a protective feature by computers in-built anti-virus software.

To edit the manual, open the original document, then click ‘save as’ and rename the file. If you then go to the new named document, you will be able to edit the file.

Is there any ongoing fees, hidden charges or catches?"

No! Once you purchase the manual it is yours to use as you need, to deliver your training courses.

There is no charge per student, per year or per download like some other providers.

How much editing will they need for me to use them?

It is worth reading through the manuals upon purchase and checking that it suits your method of teaching. This may mean altering and changing treatment protocols or timings or maybe adding in sections about a certain product, ingredient or machine manufacturer if you desire. However the manuals are written entirety and can be used as they are once you add your own company logo to the manual and fill in the footer with your company name and details.

Some academies choose to completely brand the manuals with corporate colour schemes or design fancy workbooks in apps such as Canva. The choice is completely yours!

  • ⭐⭐⭐⭐⭐

    Extremely pleased with the manuals I have purchased so far, my students have loved them and said how well they’re written too, and how informative they are.

  • ⭐⭐⭐⭐⭐

    This is my go to place for training manuals! So informative, in depth & perfect for my students. The quality is just amazing and I managed to get them accredited without any hassle

  • ⭐⭐⭐⭐⭐

    These manuals have helped and took a lot of stress. Customer service has been amazing. And I will be buying all course material from here moving forward, 100% recommend xx